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talk talk problems

PostPosted: Thu Jul 29, 2010 6:07 pm
by hbr341
ive had major problems getting onto viva oc web site after lots of phone calls to them they seem to have
sorted it out fingers crossed glad to be back.

Re: talk talk problems

PostPosted: Thu Jul 29, 2010 7:37 pm
by pbottomley
Welcome back Chris.... yes Talk Talk need a rod up their ......... :angrywife:

Its taken too long but glad to see you can finally post !!! :D

Re: talk talk problems

PostPosted: Fri Aug 06, 2010 6:21 pm
by Mike Robinson
Up to about two weeks ago I had also been unable to connect to http://www.vauxhallviva.com for about 2 months, maybe longer. No other web sites was affected. I tried using both Internet Explorer (message DNS error occurred. Server cannot be found) and Firefox (message Firefox can't find the server at http://www.vauxhallviva.com) ,and following the suggested procedures like clearing caches, deleting the “www.vauxhallviva.com” cookie and disabling the firewall without effect. Eventually my friendly neighbourhood guru (thanks Bill) sorted out the problem – by finding a posting on a TalkTalk forum, from HB Peter, who had the same problem in May of this year, which was fixed by changing from a TalkTalk DNS address to an “open” DNS address. Bill made a similar change for me and - problem solved.

My thanks to HBPeter

Later I find that that TalkTalk seem to have only two pairs of DNS addresses so it could be a wider problem.

Mike

Re: talk talk problems

PostPosted: Fri Aug 06, 2010 6:36 pm
by pbottomley
Mike,

trust me my phone has been red hot from users asking if the club was closed down , the site broken all sorts of things... TalkTalk frankly need a rod up their .... :angrywife: :angrywife:

Anyways welcome back and hopefully as your using open DNS (Google DNS also useful) it shall not happen again. :welcome:

Re: talk talk problems

PostPosted: Thu Jun 16, 2011 12:30 pm
by chris
Best thing I ever did in my whole life was ditch TalkTalk - if they put as much effort into their systems and customer care as they do advertising they might do better.
Oh and even after settling a final account that quite frankly stuck in my throat, they still pursued me via balifs on several occassions for money I didn't owe them... I had to get copy cheques from my bank etc. to prevent the nice debt collecting people from taking my telly away !! Don't get me started !!! :evil:

Re: talk talk problems

PostPosted: Thu Jun 16, 2011 4:27 pm
by pbottomley
I think you just started yourself Chris LOL

Re: talk talk problems

PostPosted: Thu Jun 16, 2011 8:01 pm
by hbpeter
Funny this thread has come up again. For the last 2 weeks my internet connection has been *Bleep*, on and off several times a day. Guess who I'm with!!! Yes, Talktalk!!. :boxing: :voodoo:

Peter